At our weekly meetings we shared our experiences of Members services which we have used.
Here we take the opportunity to post our experiences through reviews for other members so everyone can know how great they were to work with!
Reviews show up on this page as well as on each member's profile pages.
Write a Member to Member Review
Member to Member Reviews
The feel good factor...
It's great when a friend asks you if you can recommend someone to help with their computer problems ... and you can! Then your friend calls you back after a few days and absolutely raves about the wonderful guy you recommended.
from The IT Dept
That's what happens when I recommend Dave Robinson to my friends and colleagues. They all comment on his timeliness, understanding and perhaps more importantly, he speaks plain English! I'm not kidding... :)
Dave looks after my 6 year old Toshiba Tecra laptop which is a real peace-of-mind. If you want an IT expert for your business or home, I'd highly recommend that you pick up the phone and give Dave a call!
Service with a plus
My business is very small and all expenditure needs to be thought through carefully. Mike and his team were so helpful and patient. The quality of service was great and even though it was a little job is was done really quickly. If you have any sort of printing to do I would recommend you speak to Mike...Copyland do a lot more than you think.
From an ugly duckling to a swan!
I’m very pleased to review John as he did a wonderful job on painting the exterior of our house.
The job was quite technical as the house had not had any “Love” for many many years.
Johns unde Standing of paint products and skill in painting meant the result was far better than we could have hoped for.
You’ve turned a house that looked dull, tired and old into a smart light and fresh home!
Thanks John, I would recommend you and your services highly!
My Skin feels fabulous
I saw Lorraine for a Galvanic spa facial treatment and it was not only relaxing but it made my skin feel amazing. Lorraine really knows her stuff and has lots of tips and useful advice for keeping skin in top condition and reducing signs of ageing. I totally recommend seeing Lorraine and having a treatment or a chat about what your skin needs
Matt was great with helping me to find the best fund and way forward with my KiwiSaver, he was very informative and had plenty of information to ensure I felt like I was making the right decision.
Magic! Thank you.
Mike worked with his creative team to produce an amazing photo board for my daughters 9th birthday party.
It was inexpensive, high quality and a magical huge hit with the kids and adults.
Fantastic Friendly Service
Thanks a million Paul. So gracious and effective in his communication. He managed to negotiate a fantastic new interest rate for our mortgage.
Clear, concise, and supportive PLUS this was SO EASY. I love that I can have a broker do all the work for me and get me a better deal with a lot less hassle than trying to navigate this myself.
Amazing, just Amazing
Brendan has captured the essence of our organisation through video and displays it in a fun, natural way. He is so easy to work with, informative, obliging and non-intrusive while filming - a true professional.
Thank you - you have done an amazing job!
Last week Patria and I attended a workshop at Quinovic organised by Rachelle (it was standing room only!). Surprisingly, it was not a 'sales pitch' but a very informative update on what landlords need to know.
Rachelle started off with a cautionary tale of what can go wrong and ignorance is not an excuse! She was followed by a representative from ACC bringing us up to speed on changes followed by a tax expert from IRD who fielded many questions from the audience. Finally there was a representative from an insulation company talking about pitfalls and the new government warm homes requirements. We then had a chance to network over drinks and nibbles.
If you are a landlord or thinking about buying a rental property I'd recommend that you give Rachelle a call and see when the next workshop is scheduled!
Computer running hot (in the worse possible way)!)
I've got a 6 year old Toshiba Tecra which I now use as a desktop. It's given great service and the only upgrade has been to a solid state hard drive. I keep an eye on what's happening with a free version of Speccy (http://www.ccleaner.com/speccy) which gives you a realtime view of how your machine is performing.
I became concerned when I noticed that the CPU was constantly running at a hot 85+c. On checking Task Manager (which comes with Windows 10) the CPU was also running at 95-98% capacity. Neither of these stats are a good look so a quick call to Dave confirmed my concerns. So last Friday I packed up the Tecra and into Dave's Batmobile (1992 Corvette) it went.
I thought that I was the only one who had a magic wand, but no, Dave's got one too and on Monday the Batmobile was back and the Tecra was good to go! The CPU heat is now in the 30 -40c range and working at 20-30% of capacity. The machine is also a lot quieter.
My recommendation is, that if your computer is getting hot and making funny noises then it's time to call Dave; sooner rather than later. Dave is very knowledgeable and better still, he explains in plain English what the issues are. And of course, driving a Corvette, his service is very fast! Highly recommended! :)
I have been working with Expand Consulting for almost a year now and would highly recommend working alongside Sridhar to anyone who wants to see improvements in their life, whether it be business or personal.
I have gained a far greater understanding of myself and my business and look forward to applying many of the techniques I have learned.
If you have any pain or niggles going on I highly recommend Anna Dungey Physiotherapists , based at LesMills.
She was able to diagnose my problem quickly, bringing much needed relief. She has a very professional, caring manner , displaying a deep knowledge of Physiotherapy.
Do yourself a favor and make an appointment to see Anna.
Talk to Paula if you are feeling stuck!
I was fortunate enough to meet Paula in a very tumultuous time in my life. I had just changed every aspect of my life, including moving to Christchurch from Auckland and starting a new business. I decided to join Paula's Mastermind Circle and it quickly became clear in the safe environment created by Paula, that I was quite stuck in my thinking and totally out of touch with what was truly in my heart. Paula was able to help me clarify what limiting beliefs were holding me back from living the life I want and deserve. She then gave me very practical tools to actually change these beliefs, which left me feeling hugely empowered. My sessions with Paula have been life changing and with her expert and intuitive help, I am now well on the way to fulfilling my potential. I can't thank Paula enough for her expert knowledge and genuine passion for what she does. From the bottom of my heart: Thank you for everything Paula, I couldn't have done it without you!
Clean, clear household water
Fast, professional service from Rex with the installation of a water filter for the house – sharp price too
Adam's business coaching helped me take ownership of my business.
Highly recommended for any business owner who wants direction, focus and success.
Patience and care
Matt has worked with David and I over a number of months. He has fitted around our ridiculous time frames and has taken the time to understand our business and what we want in life. He has then taken time to give us options, listening to us and eventually coming up with a product that we are very happy with. Thanks Matt for the care you have taken your attitude towards us getting things right for us.
Looking for an Amazing Mentor?
I've been a member of one of Paula's 4 - 6 member Mentoring Groups for over a year. She has supported me, Coached me, encouraged me and enabled me to not only Build my Primary Business but to renew and expand another Business. Paula has a knack to not only hear what you are saying... but also what you are not saying. She also introduced me to The Networkers, for which I am also grateful. Thanks Paula
Painting and plastering
Grahame did a great job for clients of mine with complete paint through. This included sanding back and gloss painting window sills that were water damaged. They result and standard of work and relationship with the owner was superb.
THE START OF A NEW RELATIONSHIP
I had never thought of employing a book-keeper before. However, will be using Vicki in the future to simplify my accounts. Thank you Vicki, looking forward to the next year's accounts.
LOVE THE LIPSTICK
Thank you Zansie for the Powerslips Lipstick. I put in on this morning and it's still there. I actually put a very, very small touch of clear gloss over the top which gives it a small shine. Normally I leave lipstick on all my coffee cups - well not longer! Thanks so much Zansie.
STRENGTH FINDER REVIEW
I completed a Strength Finder course recently with Sharon. From this I discovered my 5 most prominent strengths and with this knowledge and with guidance from Sharon, now have the knowledge to build on those strengths to help me in my business. Thank you Sharon - this very reasonably priced course is a must for anyone wishing to nail and build on their strengths.
EXCEPTIONAL LEADERSHIP COURSE
I completed the 'Personal Brand' leadership course with Sharon and found it to be invaluable in both my business and personal life. She helped me to concentrate on my delivery, including communication, voice modulation and consistency to name just a few. This course was comprehensive and educational and I would recommend it to anyone who is considering taking up a leadership role, or wishes to improve their leadership skills. Sharon's expert knowledge was conveyed in a professional yet friendly manner and I cannot recommend her more highly.
Quick, friendly & easy service
I have been in Dave's Networkers group for around a year. Recently I was having some significant issues with a slow computer. I gave Dave a try and am really happy I did. He blew me away with his quick and very friendly service. He arranged to pick the computer up, fix it when I didn't need my computer, and return it to me when I did. In a nutshell I can say that getting my commuter fixed was a really easy and pleasant experience from start to finish. I have really enjoyed the much faster computer, and I would highly recommend Dave for any issues relating to computers and computer repair. It is the friendliest, easiest and most pleasant experience I have had with having a computer fixed.
Great Garden Advice
Great garden advice given on plants, lawns and landscaping to upgrade an older garden. Really appreciated Ester
Clear focus and vision
A session with Phyllis identified road blocks, cleared them and set forth a path towards my Goals.
Highly recommended for assistance in all of life's challenges.
I engaged Phil to doing some investigative work following months of ridiculously high power bills. I was extremely impressed with Phil's diligence and workmanship. He went above and beyond by even helping me deal with the power company. He tidied all areas after him and was respectful of the fact that he was working in my home and not a construction site. It has now been just over a month since Phil was here and I can report that he has reduced my power-bills by two thirds with just some simple changes (I've already save more than double his fee, in just one month!!) I would highly recommend Phil for any electrical work to other customers.
Anne came to my house to declutter and reorganise my office. It was my den of despair. The first thing that appealed to me was that Anne had a gentle manner and really LISTENED to me, listened to what I wanted to create with the space, and then extremely effectively got to work. The entire space was clean, sorted and completed within 2 hours. She also took away some 'junk' that was too good to trash, and she took care of getting it to the donation company.
Fabulous work Anne, thank you.
Thanks Keith and the team for my recent service and the extra brake check. Friendly, professional and peace of mind that my brakes are working well.
A magic wand
Angela played fairy godmother with our oven - her magic cleaning wand turned it sparkling clean - just like new !
mind coaching - worth a try
I have had a one off session with Murray Carter of FuturePath. I noticed the sessions affects the following day and I have noticed a considerable change in my behaviour over time. Murray was very professional and I highly recommend this experience.
Job well done
Ben remotely repaired my email account which seemed to have done something dastardly to itself. It took him no time at all even though it was a new problem for him. I highly recommend Ben - it was fantastic to get it fixed so quickly so that I could carry on with my work.
Taking it to the next level
Sharon's Leadership course has taken me through a journey to challenge, explore and condense all aspects of leadership in a practical manner. This has allowed me to move my business to the next level - highly recommended :- )
Loving My Look!
Joanna has a wonderful way of showing you how to present yourself confidently and colourfully! I have updated my wardrobe, and updated my make-up box, both resulting in continued compliments... thank you Joanna!
Always Inspiring - Excellent Work!
Jason and his team have designed and printed my business cards, banner and the flyers for our joint public presentations. Great art work, creative ideas, affordable prices, and fast turn-around. Thank you Jason - always a pleasure doing business with Creative Ledge!
Stepping Confidently into my Future
I had not been feeling confident about stepping up into the best version of myself. This was impacting on all areas of my life. A session with Murray helped me over that hurdle. He quickly set me at ease, and after identifying a few key themes, set to work! I am still experiencing internal growth, which reflects externally. Many grateful thanks to Murray. I am an ongoing Work in Progress!
Not Just a Life Mechanic
Dayle has acted as MC for two of my joint public talks, hosted in his work space Elevate HQ, at The Tannery. What a great experience! Our audiences have loved Dayle's exuberance and inclusive manner. They have also enjoyed the atmosphere of his welcoming venue.
I have also received Healing Touch in one-on-one sessions, and have been astounded by the results - even after one session. I absolutely recommend Dayle for any Life Issues that require a Life Mechanic!
Archived Video Brought To Life!
David rescued a precious old VHS video clip from obscurity, and reformatted it so that I can use it on my website. To me, this is invaluable, as it is informative and great proof that Acupuncture spans all decades, and is actually timeless! Thank you David!
When I decided to downsize my home, Jerome sorted all the mortgage details for me. What a relief! He made sure I understood all the jargon, arranged all the paperwork and negotiated with my bank for the best rates and plans for me. When the time came to renew my plan, once again Jerome took care of all the details, and ensured I had a great rate to suit my circumstances. I highly recommend Jerome and his services as my Mortgage Broker.
I Love my Blood!
It was so worth having my finger lanced for a drop of blood, in order to have a Hemaview by Deirdre. Seeing my live cells under the microscope was an education, and also enabled Deirdre to immediately prescribe Tinctures and supplements to aid my full return to health and vitality. Deidre has immense knowledge, compassion and knack of pinpointing the issues that need to be addressed - don't delay if you are feeling even slightly off colour! Make that appointment.
Window into my Website
Bianca and Tania from Attraction Studio revamped my home-made website into a work of art. I recently learnt how to edit my site, to keep up to date with changes in my business, and to add content. I love having this window into the workings of my site, and feeling confident to make changes - but still with the support and advice that come with their hosting and great advice!
Seeing with new eyes
I have joined one of Paula's Mastermind Groups, and have started to see my business through new eyes. In fact, I have fallen in love with my business again! I feel encouraged to take steps that I have been postponing, and feel supported and excited sharing the growth and vision of my fellow participants. I highly recommend working with Paula in this format.
On time - On price
Phil is on time, tidy, knowledgeable and professional. Job well done and well priced. Highly recommend
Wow, just wow!
Angela and her wonderful team did a clean for one of my clients on my recommendation. My clients were blown away by the amazing job they did and they were very impressed with the bucked of tools to get into all those nooks and crannies. No surface was left untouched. If you want your home to sparkle give them a call.
A whole new focus on life
A HUGE thanks to Murray for the session I had with him. I have come away from this session with a new focus on life and a level of calm & stillness in my mind that I haven't had for quite sometime. Murray is a true professional and he really cares about his clients. If you have some obstacles in your life that you are struggling to overcome, I would recommend without hesitation that you make an appointment with Murray.
I know Sridhar through The Networkers' business network. Last evening I attended his 4 hour 'Financial Freedom - What it really is and how to attain it' workshop. I know people who attended his first staging of this program and they raved about it so when I heard that he was running another one, I jumped at the opportunity!
It was non-stop information for 4 hours with only a 5 minute break. The group of 10 allowed for both the sharing of experiences and also having questions answered. It was very much a 'how to' program with step by step instructions on how to implement the changes in your finances both personal and business.
Finally a word of caution. If you are seeking to earn a million dollars in a week with no work on your part then this program is definitely not for you! On the other hand, if you want new ways of optimising and growing your current income then I'd highly recommend that you make a time to have a coffee with Sridhar. Highly recommended!
Access Bars Massage
I had an Access Bars massage with Helena, great for clearing the mind and it was super relaxing.
High Quality Expo Poster
When a client had only one week's notice regarding an opportunity to present at the Canterbury Tech Summit, he needed us to create his booth signage - quickly!
Alva recommended the material & printing methods that would work best to display his high quality, high tech manufacturing brand, and the result was fantastic. His was easily the highest quality display in the shared expo booth!
Service with a Smile :)
Keith and his team are a friendly bunch who go out of their way to help you get your car back on the road safe and sound. They offer a loaner car which is great so you can keep on running your business. Nothing is ever a problem - My whole family wouldn't take our cars anywhere else.
I just love the service offered by Alva at Printable, she came to my office with all the samples of pens for me to choose from and within a week In had the printed pens in my hot little hands. Talk about making life easy for you. Thanks Alva you are amazing.
An inspirational experience!
Linda totally inspired my son and by the end of the session he totally believed he could achieve his dreams .He realized that his strengths were positive and had greater understanding how he ticked ! The dialing up and down strategies made sense to him. In summary it the best money we have spent in helping Gareth believe in himself and set himself realistic goals . Linda demonstrated to him that his dreams were achievable . Linda answered every parents dilemma , giving their child the confidence and inspiration to follow their dreams. Thank you so much 👼
Thank you Brent for the very quick response and relevant information supplied, it answered exactly what I needed to know.
Thank you Matt for your very informative and prompt response to a query I had. Much appreciated.
Magic Make Up Classes
A huge thanks to Joanna Giles for fun and informative make up classes which my daughter & I did together. It was a lovely mother daughter bonding time and we both learned so much and now we have the confidence to step out in the world with a fresh new face on. Well worth doing!
Great work ethic, very skilled and affordable... Why wouldn't you use this guy?
Cleaning virus from computer
Vijay spent some time cleaning out my computer from several viruses and installing a new Antivirus to prevent future events. A relatively small charge for several hours work. Computer running better now. Will get him back soon to attend to other issues on computer. A very learned man around IT.
Boost in focus
Murray has a gift which comes with a genuine understanding of how to break down the blocks that prevent success. He makes you feel very comfortable in conducting the session, and even after the first session I definitely noticed positive results. Highly recommend Murray, especially for those who are committed to the life driven by commission bases sales.
Alva created and produced my desk calendars for 2018. They all look great and the service was superb.
Goes the extra mile/kilometre !!
Although I have only met Annette once, she has been so supportive with my business and really followed through with her promises. She has informed other team members and many of her clients about my Blitzit services. i will certainly recommend her to any prospective clients who are looking to buy /sell you need that extra TLC touch.
Leads from the heart
Real Estate Agents gain their leads from a variety of places but a good agent leads from the heart. I have known Annette from a time when she was an events planner and she was always very clear that her clients come first! She is conscientious, hard working and has infectious optimisim. I would fully recommend Annette.
Keep calm and call Bronwyn
No one wants to think of needing insurance but, of course, it is one of those necessary things in life we must have. Bronwyn helped me to obtain my professional cover incredibly easily and quickly - what a relief! The best thing was that I knew that if I had any questions in the future Bronwyn could be easily reached and she could talk me through it. She is warm, approachable, knowledgeable and makes insurance very easy to understand. I am very happy that I found The Insurance Ladies - thank you Bronwyn!
A WOF with a difference
Dayle is unique! He is an expert in the art of teaching people how to be resilient and be the best version of themselves. Dayle is empathetic and encourages people to feel and express whatever they need to in a way which will leave them empowered. This is especially effective with the work that he is invited to do in schools . He is funny, witty, and brings a wisdom all of his own. On top of this I must recommend his skills as a certified Healing Touch Practitioner which has helped tremendously when I have needed it. Two thumbs up is not adequate, thank you Dayle!
Contract Review Explanation
We had a contract come in from a potential client that didn't feel right, and we needed a better understanding of the legal meaning of clauses used in the contract. I asked Carol to review it for us, and she not only figured out exactly what was making us uncomfortable & explained what it meant and how to correct it, but she also found other issues that we hadn't fully understood.
If you have a contract that requires review, you can count on Carol to let you know the positives & potential negatives of how any contract is worded; and if you want to move forward, she'll help you correct it so it's fair for everyone involved.
All that glitters, is Gold!
Maria's enthusiasm is infectious! Her determination to provide people in all stages of business a platform to learn and grow is second only to her dream of building a strong business family. Without Maria my business would be alone without any of the excellent support of the people around me. Thank you so much Maria. I have learned and continue to learn so much.
A voice worth listening to
Murray provides a wonderful service with his hypnotherapy and does so in a warm and effective way. He knows how to provide a safe platform encouraging the user to talk deeply about their issues so that changes can follow. Murray is professional, kind and very experienced. I fully recommend Murray to anyone wanting to grow either professionally or personally.
Insurance is one of those things I just ticked off as essential and paid my annual fees. Prior to meeting with Daniel we found our dealings with our insurance broker very confusing. We felt like we never got a clear answer to our questions and left appointments being non the wiser. Daniel was great he come to our home, learnt more about us and our family situation and went away to come up with some recommendations based on the information we had provided. Upon his return he was able to provide us with multiple options to suit our budget and our requirements. Daniel gave the confidence that he is there for us as individuals not just as a customer. Should the unthinkable happen and we need to action any of our insurances I know that we can rely on Daniel to process all the claim work on our behalf and remove this stress from us.
I had the absolute privilege of having a session with Helena with an energising facelift. I wasn't sure what to expect prior to the session and I wasn't familiar with her practise. What I do know is how I felt after and that was simply amazing. I felt clear headed and focused. I felt like a weight had been lifted from my shoulders. During the session I was in the most relaxed state and at the end felt energised and refreshed. I highly recommend Helena to anyone considering making an appointment.
Matt referred a client to me to purchase a rental property - viewed and bought in 24 hours. Very happy with the service provided by Matt - a pleasure to work with.
Websites that add value to your business
Dana obtains a clear understanding of what your business is about and requires, then gives you a website to match your needs.
Safety & commonsense
Keith's staff have a professional, common sense approach to keeping us safe and our cars well serviced
Tools to Excel
An accurate, empowering method to enable you to understand and embrace your strengths to become the best version of yourself
Peace of Mind
Leanne offers a professional, quick and affordable service which gave me peace of mind about our website wording.
Expert knowledge with great service
Thanks Daniel for your help; your knowledge and experience gives me great confidence with what your offering, I appreciate the service.
Jason has a fantastic manner and is very knowledgeable. I highly recommend Jason for any business accounting advise. Thanks Jason
Excellent Mortgage Advisor
Paul is enthusiastic even about the most difficult transactions. He kept us informed with only 3 days notice before out mortgage needed to renew. Paul is great. Highly Recommended
Deidre puts you at ease; communicates beautifully and this must be why her consultations are so thorough and effective. I recommend her services often to friends, family and colleagues and happily put this into writing in a review.
The healing gift
There are some special people in our world, who are especially alert to healing energies and Helena is one of them.
Her studio is divine with panoramas over the Lyttelton Harbour, which fits perfectly with experience she provides in her Access Energetic Facelift. Like many of us, my life is stressfully busy and the rebalancing Helena delivered, enabled me to immediately feel so much more capable; less distracted and focused … and that same night I slept uninterrupted – a gift!
Annette (Energetic Facelift)
Clarity in minutes
Roger's calm, analytical manner brought clarity and reassurance to a deeply stressful situation in minutes - will always be grateful for your help Roger
After hearing from a neighbor about a terrible experience with ACC I decided to contact an insurance broker regarding private insurance options. Moneta Financial Group were recommended to me by a friend who had a good experience, and so I contacted them and arranged an appointment with Matt. Matt was very helpful and friendly, and he helped me find a good combination of services to cover my health and income should disaster strike. Highly recommended, thanks Matt!
Zaniest Maye came to our ladies group and gave us a most enjoyable and informative evening. She explained her skin products and supplements backed up with samples and chance to test everything. I had the mud mask and my skin felt terrific afterwards!
There was absolutely no pressure to buy, but that did not stop some people putting in substantial orders. Everyone loved the experience.
I got Sally in to go over my business structure and marketing plans and she was extremely knowledgeable and very thorough. She also helped me write up job descriptions and helped with the set up of potential interviews. Always upbeat, enthusiastic & great to work with.
Deirdre has helped myself and my teenage son, Deirdre completed a Hemaview - Live Blood analysis for both of us. The results were amazing and answered so many questions. Deirdre has helped me regain control of hormones, tiredness, fatigue and so much more. If you want to know what is happening within you, I highly recommend Deirdre's services.
Websites Made with no stress!
If you are wanting a stress free experience (and why wouldn't you?) building a website from scratch or upgrading your existing website then Dana and her team will help you out. She made it very easy and nothing was a problem. I highly recommend hiring BlueFushion for all your website requirements.
I emailed Mike to see if he could help out one of my clients with a second hand laptop. He called my client within an hour of my email and within 3 hours my client was up and running again. My client was ecstatic and could not rave enough about Mike's amazing service. For prompt honest computer troubleshooting and servicing give Mike at PC Support a call - I know you will be impressed.
My wife manages a property for some friends who are overseas for an extended period. The windows are double glazed and our friends wanted them cleaned inside and out including the frames twice a year. They are absolutely delighted with the job that Rouan and his crew did as is my wife. The price was also a pleasant surprise. Rouan and Cleaned are highly recommended!
People talk about having a break over the holiday season. Last Christmas Eve I ended up having a break ... literally! To cut a long story short, I got knocked to the ground by a large mastiff dog and fractured my tibia bone and spent New Year in hospital and ended up with a metal plate in my leg. One of my first visitors was Deirdre with a bag of herbal tonics which certainly contributed to my quick recovery. I've also had one of Deirdre's speciality HemaViews, and it is highly recommended!
Taking a break...
People talk about having a break over the holiday season. Last Christmas Eve I ended up having a break ... literally! To cut a long story short, I got knocked to the ground by a large mastiff dog and fractured my tibia bone and spent New Year in hospital and ended up with a metal plate in my leg. After my discharge, Moira stepped up and used her physio and acupuncture skills which I credit to my quick recovery. I was walking unaided in early March. Moira is highly recommended!
The Blood Whisperer
Deirdre's Hemaview was an amazing experience. Seeing my red & white blood cells on her microscope's screen and having her teach me about my blood and what it could tell me was so exciting.
She also found some issues that should be fairly simple to correct, but may have a large impact on my energy levels during the day. Her knowledge base in wellness is impressive.
I highly recommend Deirdre to anyone who is interested in improving their health.