The Loft - Hannah Storey

The Loft is a pioneering, collaborative partnership of 14 social and community service providers in Christchurch. Our purpose and objective is to promote and improve the well being of children, families and communities through partnership, innovation, research and evaluation.

"Poipoia, tautokotia kia eke te tihi o oranga"

Through nurture and support, you will reach the summit of wellbeing.

The Loft offers a "Social Emergency Response Service" (SERS). Our service provides critical and essential assistance to vulnerable, at-risk people and families in crisis. People who walk into The Loft with the most challenging issues include: family violence, child health and safety, drugs, housing, gambling, financial, employment, alcohol and mental health. Often they are desperate, with little comprehension of their situation or where to turn.

SERS calms them, ensures they are and feel safe, reduce immediate risks, gain their trust, assess them, see them through the crisis and transfer them successfully to the most appropriate agencies to help them.

The agencies that are currently at The Loft are:

Kingdom Resources*


PGF Services

Mapu Maia

Community Law*

Citizens Advice Bureau*



Christchurch Resettlement Services*

Family Help Trust


Ministry Social Development - Work and Income*

Enabling Good Lives

Tenants Protection Agency*

*These agencies run a clinic here.

Contact The Loft on 0800 865 638 to find out what days and times they are here. 



Charities & Not for Profits